DGtek Network Status

Oct 13, 2024

No incidents reported today.

Oct 12, 2024

Completed - The scheduled maintenance has been completed.
Oct 12, 17:00 AEDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 12, 09:00 AEDT

Scheduled - Network Engineers will be performing emergency maintenance to network infrastructure at the listed sites which will impact customer connections.

29-37 Genoa Street, Moorabbin
120 Chesterville Road, Mentone
424 Warrigal Road, Heatherton
15 Corporate Drive, Heatherton
81 Warrigal Road, Mentone
7 Balcombe Road, Mentone
35 Childers Street, Mentone
15 Balcombe Road, Mentone
158 Chesterville Road, Cheltenham
150-156 Chesterville Road, Cheltenham
215 Chesterville Road, Moorabbin
47 Capella Crescent, Moorabbin
156 Cochranes Road, Moorabbin
136 Cochranes Road, Moorabbin
105 Cochranes Road, Moorabbin

Service disruptions may be experienced during this window.
Oct 10, 12:12 AEDT

Multiple Sites

Resolved - An issue with the aggregation device supplying these addresses caused a loss of service. Services restored after a restart of the aggregation device restarted.
Oct 12, 12:25 AEDT

Monitoring - A fix has been implemented and we are monitoring the results.
Oct 12, 11:33 AEDT

Investigating - Engineers have observed network alarms which are currently causing disruption to services for some customers across multiple sites. Engineers are now investigating the issue. Further updates will be given as soon as they are available.

Sites Affected:

18 Waterview Walk, Docklands
12 Waterview Walk, Docklands
8 Waterview Walk, Docklands
100 Harbour Esplanade, Docklands
757 Bourke St, Docklands

We apologise for any inconvenience caused and are working to resolve issue as soon as possible.
Oct 12, 11:11 AEDT

Oct 11, 2024

No incidents reported.

Oct 10, 2024

70 Carl St, Woolloongabba

Resolved - This outage was caused by wireless radio interference due to the inclement weather in QLD.
Oct 10, 12:51 AEDT

Investigating - Engineers have observed network alarms at the listed site which are causing disruption to some customer services. Engineers are now investigating the issue. Further updates will be given as soon as they are available.

We apologise for any inconvenience caused and are working to resolve issue as soon as possible.
Oct 10, 12:26 AEDT

9 Lawson Street, Southport

Resolved - This incident has been resolved.
Oct 10, 11:15 AEDT

Update - The Building Manager has advised that an Electrician is on site resolving the power issue. Further updates to be provided as they come to us.
Oct 10, 10:35 AEDT

Identified - The building manager has advised that power has been shut down to some levels due to water ingress. This has caused a loss of connection to network equipment. Further updates to be provided as they come to us.
Oct 9, 18:36 AEDT

Investigating - Engineers have observed network alarms at the listed site which are causing disruption to some customer services. Engineers are now investigating the issue. Further updates will be given as soon as they are available.

We apologise for any inconvenience caused and are working to resolve issue as soon as possible.
Oct 9, 16:45 AEDT

Oct 9, 2024

3-5 St Kilda Road, St Kilda

Completed - The scheduled maintenance has been completed.
Oct 9, 16:00 AEDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 9, 08:00 AEDT

Scheduled - Our up-stream carrier will be performing routine maintenance to their network which will impact customer services at 3-5 St Kilda Road, St Kilda.

Service disruptions may be experienced during this window.
Sep 23, 09:46 AEST

Oct 8, 2024

No incidents reported.

Oct 7, 2024

No incidents reported.

Oct 6, 2024

No incidents reported.

Oct 5, 2024

No incidents reported.

Oct 4, 2024

No incidents reported.

Oct 3, 2024

No incidents reported.

Oct 2, 2024

No incidents reported.

Oct 1, 2024

No incidents reported.

Sep 30, 2024

No incidents reported.

Sep 29, 2024

No incidents reported.