Get email notifications whenever DGtek Network creates, updates or resolves an incident.
Get incident updates and maintenance status messages in Slack.
Subscribe via Slack
By subscribing you agree to the Atlassian Cloud Terms of Service and acknowledge Atlassian's Privacy Policy.
All Systems Operational
Past Incidents
Mar 24, 2023
No incidents reported today.
Mar 23, 2023
Completed -
The scheduled maintenance has been completed.
Mar 23, 17:00 AEDT
Mar 23, 17:00 AEDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 23, 13:01 AEDT
Mar 23, 13:01 AEDT
Scheduled -
DGtek engineers will be performing maintenance on network hardware on Level 2 at 608 St Kilda Road, Melbourne.
Service interruptions of up to 30 minutes may be experienced during this time.
Mar 22, 22:13 AEDT
Service interruptions of up to 30 minutes may be experienced during this time.
Mar 22, 22:13 AEDT
Mar 22, 2023
No incidents reported.
Mar 21, 2023
Resolved -
This incident has been resolved.
Mar 21, 08:01 AEDT
Mar 21, 08:01 AEDT
Investigating -
Engineers have observed network alarms at 28 Clarendon Street, Southbank. This is causing some services to be offline. Engineers are now investigating the issue. Further updates will be given as soon as they are available.
We apologise for any inconvenience caused and are working to resolve issue as soon as possible.
If you require further information relating to this incident, please e-mail us on support@dgtek.net or call 1800 359 602.
Mar 20, 19:56 AEDT
We apologise for any inconvenience caused and are working to resolve issue as soon as possible.
If you require further information relating to this incident, please e-mail us on support@dgtek.net or call 1800 359 602.
Mar 20, 19:56 AEDT
Mar 20, 2023
Mar 19, 2023
No incidents reported.
Mar 18, 2023
No incidents reported.
Mar 17, 2023
No incidents reported.
Mar 16, 2023
No incidents reported.
Mar 15, 2023
Resolved -
This incident has been resolved.
Mar 15, 12:24 AEDT
Mar 15, 12:24 AEDT
Monitoring -
A fix has been implemented and we are monitoring the results.
Mar 13, 22:49 AEDT
Mar 13, 22:49 AEDT
Identified -
A major incident is underway at VDC-MEL03 Data Centre, L3P 530 Collins St.
Power had been lost on-site between 09:02 - 09:27AEDT 13/03/2023, and again between 10:13 - 10:20AEDT 13/03/2023, including protected circuits.
For more information, please see the Vocus status page
https://support.vocus.com.au/s/article/Current-Outages
Mar 13, 13:35 AEDT
Power had been lost on-site between 09:02 - 09:27AEDT 13/03/2023, and again between 10:13 - 10:20AEDT 13/03/2023, including protected circuits.
For more information, please see the Vocus status page
https://support.vocus.com.au/s/article/Current-Outages
Mar 13, 13:35 AEDT
Mar 14, 2023
No incidents reported.
Mar 13, 2023
Mar 12, 2023
No incidents reported.
Mar 11, 2023
No incidents reported.
Mar 10, 2023
No incidents reported.