All Systems Operational

Sep 10, 2026

Resolved - This incident has been resolved.
Sep 10, 14:40 AEST
Monitoring - Field Technician identified that the issue was caused by a building circuit breaker supplying power to the main network equipment in the building MDF.

The issue has now been resolved, and Engineers are monitoring the network to confirm everything remains stable.

Sep 10, 14:11 AEST
Update - Field Technician has been dispatched to the site for further investigation. Further updates will be provided as they become available.
Sep 10, 13:17 AEST
Investigating - Engineers have observed network alarms which are currently causing disruption to services for some customers across multiple sites. Engineers are now investigating the issue. Further updates will be given as soon as they are available.

Sites Affected:

8 Blanche Street, 3182
3 Greeves Street, 3182
5 Greeves Street, 3182
7 Greeves Street, 3182
21 Inkerman Street, 3182
33 Inkerman Street, 3182

We apologise for any inconvenience caused and are working to resolve issue as soon as possible.

Sep 10, 13:11 AEST

Sep 9, 2026

No incidents reported.

Sep 8, 2026

No incidents reported.

Sep 7, 2026

No incidents reported.

Sep 6, 2026

No incidents reported.

Sep 5, 2026

No incidents reported.

Sep 4, 2026

Completed - The scheduled maintenance has been completed.
Sep 4, 02:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 3, 22:00 AEST
Scheduled - Our up-stream carrier will be performing routine maintenance to their network which will impact customer VoIP services.

Service disruptions may be experienced during this window.

Aug 31, 21:06 AEST

Sep 3, 2026

Sep 2, 2026

No incidents reported.

Sep 1, 2026

No incidents reported.

Aug 31, 2026

No incidents reported.

Aug 30, 2026

No incidents reported.

Aug 29, 2026

No incidents reported.

Aug 28, 2026

No incidents reported.

Aug 27, 2026

No incidents reported.