All Systems Operational

Scheduled Maintenance

9 Mackenzie Street, 3000 Feb 23, 2026 00:00-03:00 AEDT

Network Engineers will be performing emergency maintenance to network infrastructure at the listed site which will impact customer connections.

Service disruptions may be experienced during this window.
Posted on Feb 20, 2026 - 10:32 AEDT

Multiple Sites Feb 25, 2026 00:00-03:00 AEDT

Network Engineers will be performing emergency maintenance to our network which will affect customer services at multiple sites.

Sites Affected:

1 Albert Road
20 Queens Road
338 Kings Way
478 St Kilda Road

Service disruptions may be experienced during this window.
Posted on Feb 20, 2026 - 15:32 AEDT

228 La Trobe Street, 3000 Feb 27, 2026 00:00-03:00 AEDT

Network Engineers will be performing routine maintenance to network infrastructure at the listed site which will impact customer connections.

Service disruptions may be experienced during this window.
Posted on Feb 20, 2026 - 15:41 AEDT
Feb 21, 2026

No incidents reported today.

Feb 20, 2026
3-5 St Kilda Road, 3182
Completed - The scheduled maintenance has been completed.
Feb 20, 03:00 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 20, 00:00 AEDT
Scheduled - DGtek Network Engineers will be performing routine maintenance to network infrastructure at the listed site which will impact customer connections.

Service disruptions may be experienced during this window.
Feb 13, 18:11 AEDT
VoIP Services
Completed - The scheduled maintenance has been completed.
Feb 20, 02:00 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 19, 22:00 AEDT
Scheduled - Our up-stream carrier will be performing routine maintenance to their network which will impact customer VoIP services.

Service disruptions may be experienced during this window.
Feb 16, 17:26 AEDT
Feb 19, 2026
Multiple Sites
Resolved - The devices went offline due to a power outage. Power has now been restored, and all devices are back online. Services are operating normally.
Feb 19, 00:00 AEDT
Investigating - Engineers have observed network alarms which are currently causing disruption to services for some customers across multiple sites. Engineers are now investigating the issue. Further updates will be given as soon as they are available.

Sites Affected:

8 Franklin Street
483 Swanston Street
2 Cobden Street

We apologise for any inconvenience caused and are working to resolve issue as soon as possible.
Feb 18, 22:30 AEDT
Feb 18, 2026
Multiple Sites
Completed - The scheduled maintenance has been completed.
Feb 18, 03:00 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 18, 00:00 AEDT
Scheduled - Network engineers will be performing emergency maintenance on the network infrastructure in the listed Sites, which will temporarily affect customer connections in DGtek-connected buildings.

Affected Sites:

29-37 Genoa Street
13 Corporate Dr
120 Chesterville Road
424 Warrigal Road
15 Corporate Drive
158 Chesterville Road
150-156 Chesterville Road
215 Chesterville Road
47 Capella Crescent
156 Cochranes Road
136 Cochranes Road
105 Cochranes Road

Service disruptions will be experienced during this window.
Feb 13, 18:05 AEDT
Feb 17, 2026

No incidents reported.

Feb 16, 2026
Multiple Sites
Completed - The scheduled maintenance has been completed.
Feb 16, 03:00 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 16, 00:00 AEDT
Scheduled - Network engineers will be performing emergency maintenance on the network infrastructure in the listed Sites, which will temporarily affect customer connections in DGtek-connected buildings.

Affected Sites:

582 Lorimer Street
588 Lorimer Street
240-254 Kings Way
322-326 Coventry Street
600 Lorimer Street

Service disruptions will be experienced during this window.
Feb 13, 17:57 AEDT
Feb 15, 2026

No incidents reported.

Feb 14, 2026

No incidents reported.

Feb 13, 2026
Multiple Sites
Resolved - The faulty device has been replaced. All services are restored.
Feb 13, 17:50 AEDT
Identified - The on-site engineer has identified faulty hardware in the main distribution network device as the root cause of the issue and is currently working to resolve it
Feb 13, 13:32 AEDT
Investigating - Engineers have observed network alarms which are currently causing disruption to services for some customers across multiple sites. Engineers are now investigating the issue. Further updates will be given as soon as they are available.

Sites Affected:

11-12 Phillip Court
344 Lorimer Street
11 Salmon Street
78 Wirraway Drive
63-85 Turner Street
30 Prohasky Street
578 Lorimer Street

We apologise for any inconvenience caused and are working to resolve issue as soon as possible.
Feb 13, 11:21 AEDT
Feb 12, 2026
800 Sydney Rd, Brunswick
Resolved - This incident has been resolved
Feb 12, 05:41 AEDT
Monitoring - Services have now been restored. The outage was attributed to a third-party backhaul provider. We will monitor the link for the next few hours.
Feb 12, 01:54 AEDT
Investigating - Engineers have observed network alarms at the listed site which are causing disruption to some customer services. Engineers are now investigating the issue. Further updates will be given as soon as they are available.

We apologise for any inconvenience caused and are working to resolve issue as soon as possible.
Feb 11, 22:50 AEDT
432 St Kilda Road, 3004
Completed - The scheduled maintenance has been completed.
Feb 12, 01:00 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 12, 00:00 AEDT
Scheduled - Network Engineers will be performing emergency maintenance to network infrastructure at the listed site which will impact customer connections.

Service disruptions may be experienced during this window.
Feb 11, 18:15 AEDT
Feb 11, 2026
Travancore 3032
Resolved - This incident has been resolved
Feb 11, 15:17 AEDT
Monitoring - An area-wide power outage resulted in a temporary loss of power to network devices. Power has now been restored, and all services are fully operational
Feb 11, 14:40 AEDT
Investigating - Engineers have observed network alarms across the listed suburb which are currently causing disruption to services for some customers. Engineers are now investigating the issue. Further updates will be given as soon as they are available.

We apologise for any inconvenience caused and are working to resolve issue as soon as possible.
Feb 11, 13:30 AEDT
Feb 10, 2026
Multiple Sites
Completed - The scheduled maintenance has been completed.
Feb 10, 04:00 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 10, 00:00 AEDT
Scheduled - Network Engineers will be performing routine maintenance to our network which will affect customer services at multiple sites.

Sites Affected:

1 Albert Road
20 Queens Road
338 Kings Way
10 Queens Road
478 St Kilda Road
456 St Kilda Road
418 St Kilda Road
180 Albert Road

Service disruptions may be experienced during this window.
Jan 30, 14:23 AEDT
Feb 9, 2026

No incidents reported.

Feb 8, 2026

No incidents reported.

Feb 7, 2026

No incidents reported.

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