All Systems Operational
Scheduled Maintenance
Watergate Apartments, Docklands Dec 5, 2023 09:00-16:00 AEDT
Network Engineers will be performing routine maintenance to network infrastructure at the listed site which will impact customer connections.

Service disruptions may be experienced during this window.

Posted on Nov 29, 2023 - 09:21 AEDT
Past Incidents
Dec 4, 2023

No incidents reported today.

Dec 3, 2023

No incidents reported.

Dec 2, 2023

No incidents reported.

Dec 1, 2023

No incidents reported.

Nov 30, 2023

No incidents reported.

Nov 29, 2023
Completed - The scheduled maintenance has been completed.
Nov 29, 20:15 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 29, 12:15 AEDT
Scheduled - The building manager has advised that electrical works are currently in progress at this location.

Service disruptions may be experienced during as the electrical works continue.

Nov 29, 12:03 AEDT
Completed - The scheduled maintenance has been completed.
Nov 29, 16:00 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 29, 08:00 AEDT
Scheduled - CitiPower, the electrical distributor in St Kilda, is planning a potential power outage in the area while they carry out some works.

Service disruptions may experienced during this time.

Nov 28, 16:40 AEDT
Nov 28, 2023

No incidents reported.

Nov 27, 2023
Resolved - Faulty UPS has been bypassed, and services have been restored.
Nov 27, 11:17 AEDT
Identified - A faulty UPS has caused a loss of power to network equipment at site. DGtek field technicians are currently working to bypass the UPS to restore services until it can be replaced.
Nov 27, 10:16 AEDT
Update - DGtek field technicians are currently on-site investigating this fault.
Nov 27, 09:16 AEDT
Investigating - Engineers have observed network alarms at the listed site which are causing disruption to some customer services. Engineers are now investigating the issue. Further updates will be given as soon as they are available.

We apologise for any inconvenience caused and are working to resolve issue as soon as possible.

Nov 27, 08:37 AEDT
Nov 26, 2023

No incidents reported.

Nov 25, 2023

No incidents reported.

Nov 24, 2023

No incidents reported.

Nov 23, 2023

No incidents reported.

Nov 22, 2023

No incidents reported.

Nov 21, 2023
Resolved - Damaged switch has been replaced, and services have been restored.
Nov 21, 11:01 AEDT
Identified - A DGtek switch supplying services to several floors has been damaged by water ingress into the riser. Field technicians are currently working to replace the damaged equipment.
Nov 21, 10:08 AEDT
Update - Field technicians are currently on site investigating the fault. Further updates to be provided as they come to us.
Nov 21, 08:45 AEDT
Investigating - Network Engineers will be performing routine maintenance to network infrastructure at the listed site which will impact customer connections.

Service disruptions may be experienced during this window.

Nov 20, 20:24 AEDT
Nov 20, 2023
Completed - The scheduled maintenance has been completed.
Nov 20, 19:01 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 20, 17:00 AEDT
Scheduled - DGtek Network Engineers will be performing routine maintenance to their network which will affect customer services at multiple sites.

Sites Affected:

87 Brighton Rd, Elwood
83-89 Brighton Road, Elwood

Service disruptions may be experienced during this window.

Nov 16, 14:34 AEDT