66 Mt Alexander Road, Travancore 3032 VIC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 15, 2026 - 11:00 AEDT
Scheduled - Network Engineers will be performing routine maintenance to network infrastructure at the listed site which will impact customer connections.

Service disruptions may be experienced during this window.
Oct 15, 2026 11:00-12:00 AEDT

Scheduled Maintenance

Multiple Sites Oct 22, 2026 17:00-19:00 AEDT

Network Engineers will be performing routine maintenance to our network which will affect customer services at multiple sites.

Sites Affected:

470 St Kilda Road, 3004 Melbourne
480 St Kilda Road, 3004 Melbourne
492 St Kilda Road, 3004 Melbourne
493 St Kilda Road, 3004 Melbourne
505 St Kilda Road, 3004 Melbourne
539 St Kilda Road, 3004 Melbourne
9 Commercial Road, 3004 Melbourne

Service disruptions may be experienced during this window.
Posted on Oct 14, 2026 - 16:14 AEDT

Oct 15, 2026

Unresolved incident: 66 Mt Alexander Road, Travancore 3032 VIC.

Oct 14, 2026

No incidents reported.

Oct 13, 2026

Multiple Sites
Resolved - This incident has been resolved
Oct 13, 16:03 AEDT
Monitoring - The field technician attended the site and identified a power interruption to the main router, which caused the services to go offline. The issue has now been resolved, and all services are back up and running.
Oct 13, 15:20 AEDT
Investigating - Engineers have observed network alarms which are currently causing disruption to services for some customers across multiple sites. Engineers are now investigating the issue. Further updates will be given as soon as they are available.

Sites Affected:

3000.RSSLL.ST.340
3000.RSSLL.ST.336
3000.RSSLL.ST.336
3000.LTRB.ST.68

We apologise for any inconvenience caused and are working to resolve issue as soon as possible.
Oct 13, 14:48 AEDT

Oct 12, 2026

No incidents reported.

Oct 11, 2026

No incidents reported.

Oct 10, 2026

No incidents reported.

Oct 9, 2026

241 City Road, Southbank
Resolved - Third party contractor work has been completed and all services are back online.
Oct 9, 16:48 AEDT
Update - Third-party contractors working in the building have caused a power interruption affecting DGtek network devices.Further updates will be provided as more information becomes available.
Oct 9, 13:27 AEDT
Investigating - Engineers have observed network alarms at the listed site which are causing disruption to some customer services. Engineers are now investigating the issue. Further updates will be given as soon as they are available.

We apologise for any inconvenience caused and are working to resolve issue as soon as possible.
Oct 9, 13:25 AEDT
VoIP Services
Completed - The scheduled maintenance has been completed.
Oct 9, 02:00 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 8, 22:00 AEDT
Scheduled - Our up-stream carrier will be performing routine maintenance to their network which will impact customer VoIP services.

Service disruptions may be experienced during this window.
Oct 6, 10:00 AEDT

Oct 8, 2026

Oct 7, 2026

7 Riverside Quay, 3006 Southbank
Completed - The scheduled maintenance has been completed.
Oct 7, 17:00 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 7, 10:00 AEDT
Scheduled - Network Engineers will be performing routine maintenance to network infrastructure at the listed site which will impact customer connections.

Service disruptions may be experienced during this window.
Sep 29, 12:20 AEST
510 Church Street, 3121 Richmond
Completed - The scheduled maintenance has been completed.
Oct 7, 06:00 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 7, 00:00 AEDT
Scheduled - Our up-stream carrier will be performing routine maintenance to their network which will impact customer services at 510 Church Street, 3121 Richmond.

Service disruptions may be experienced during this window.
Sep 22, 14:05 AEST

Oct 6, 2026

No incidents reported.

Oct 5, 2026

No incidents reported.

Oct 4, 2026

No incidents reported.

Oct 3, 2026

No incidents reported.

Oct 2, 2026

VoIP Services
Completed - The scheduled maintenance has been completed.
Oct 2, 02:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 1, 22:00 AEST
Scheduled - Our up-stream carrier will be performing routine maintenance to their network which will impact customer VoIP services.

Service disruptions may be experienced during this window.
Sep 28, 14:21 AEST

Oct 1, 2026

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