DGtek has successfully restored peering connectivity with the upstream provider earlier this morning. Since then, no further data drop issues have been observed.
We continue to actively monitor the situation and are working closely with the upstream carrier to identify the root cause of the outage.
Posted Jun 20, 2025 - 10:55 AEST
Monitoring
The upstream carrier identified an issue affecting Amazon Networks within Australia. A temporary fix has been implemented, and the service is currently under monitoring to ensure stability.
Posted Jun 19, 2025 - 18:31 AEST
Update
Engineers are working actively with the upstream carrier to resolve the issue.
Posted Jun 19, 2025 - 17:45 AEST
Investigating
Engineers have observed network alarms across the network which are currently causing disruption to services for some customers. Engineers are now investigating the issue. Further updates will be given as soon as they are available.
We apologise for any inconvenience caused and are working to resolve issue as soon as possible.