Damaged switch has been replaced, and services have been restored.
Posted Nov 21, 2023 - 11:01 AEDT
Identified
A DGtek switch supplying services to several floors has been damaged by water ingress into the riser. Field technicians are currently working to replace the damaged equipment.
Posted Nov 21, 2023 - 10:08 AEDT
Update
Field technicians are currently on site investigating the fault. Further updates to be provided as they come to us.
Posted Nov 21, 2023 - 08:45 AEDT
Investigating
Network Engineers will be performing routine maintenance to network infrastructure at the listed site which will impact customer connections.
Service disruptions may be experienced during this window.