This issue has been fixed now. All services are back online.
Posted Jan 06, 2026 - 19:10 AEDT
Identified
DGTek Engineer has reached site and an issue has been identified with the uplink device which has caused for the outage. Engineer is now working on to fix the issue.
Posted Jan 06, 2026 - 18:35 AEDT
Update
Field Engineer has been dispatched to the site for further investigation. Further updates will be provided as they become available.
Posted Jan 06, 2026 - 17:54 AEDT
Investigating
Engineers have observed network alarms which are currently causing disruption to services for some customers across multiple sites. Engineers are now investigating the issue. Further updates will be given as soon as they are available.
Sites Affected:
344 Lorimer Street 11-12 Phillip Court 63-85 Turner Street 11 Salmon Street 30 Prohasky Street
We apologise for any inconvenience caused and are working to resolve issue as soon as possible.