18 Mt Alexander Road, Travancore

Incident Report for DGtek Network

Resolved

A power issue in the building caused a loss of power to a network edge device. Power has been restored, and services are back online.
Posted Mar 04, 2025 - 10:10 AEDT

Update

Field engineers have been scheduled to further investigate this incident. ETA 04/03/2025 between 9AM-5PM
Posted Mar 03, 2025 - 16:23 AEDT

Investigating

Engineers have observed network alarms at the listed site which are causing disruption to some customer services. Engineers are now investigating the issue. Further updates will be given as soon as they are available.

We apologise for any inconvenience caused and are working to resolve issue as soon as possible.
Posted Mar 03, 2025 - 13:53 AEDT