The third party has attended the site and resolved the equipment issue. Services are now operating normally. Thank you for your patience.
Posted Jun 06, 2025 - 16:20 AEST
Identified
The outage is due to a third-party backhaul failure. Their team is actively working to resolve the issue. We will share further updates as they become available.
Posted Jun 06, 2025 - 14:04 AEST
Update
We are continuing to investigate this issue.
Posted Jun 06, 2025 - 11:38 AEST
Investigating
Engineers have observed network alarms at the listed site which are causing disruption to some customer services. Engineers are now investigating the issue. Further updates will be given as soon as they are available.
We apologise for any inconvenience caused and are working to resolve issue as soon as possible.