432 St Kilda Road, St Kilda

Incident Report for DGtek Network

Resolved

Electrical maintenance within the building caused a loss of power to network devices. Power has been restored, and services are back online.
Posted May 30, 2025 - 08:06 AEST

Update

DGtek field technicians have been unable to resolve this issue, and will re-attend Friday 30/05 at 9AM
Posted May 29, 2025 - 18:38 AEST

Update

DGtek field technicians have been dispatched to investigate further. ETA 3:30PM
Posted May 29, 2025 - 15:10 AEST

Investigating

Engineers have observed network alarms at the
listed site which are causing disruption to some customer services. Engineers are now investigating the issue. Further updates will be given as soon as they are available.

We apologise for any inconvenience caused and are working to resolve issue as soon as possible.
Posted May 29, 2025 - 13:10 AEST