The field technician attended the site and identified a power interruption to the main router, which caused the services to go offline. The issue has now been resolved, and all services are back up and running.
Posted Oct 13, 2026 - 15:20 AEDT
Investigating
Engineers have observed network alarms which are currently causing disruption to services for some customers across multiple sites. Engineers are now investigating the issue. Further updates will be given as soon as they are available.