A DGtek field technician has been dispatched to further investigate this issue.
Posted Jan 09, 2025 - 11:16 AEDT
Update
Our third-party provider has confirmed that the back-haul is back online, however a single switch has failed to return to service.
Posted Jan 09, 2025 - 10:11 AEDT
Update
An issue with the third-party back-haul providing connection to this building has been identified, and escalated to the provider.
Posted Jan 08, 2025 - 21:31 AEDT
Investigating
Engineers have observed network alarms at the listed site which are causing disruption to some customer services. Engineers are now investigating the issue. Further updates will be given as soon as they are available.
We apologise for any inconvenience caused and are working to resolve issue as soon as possible.