All Systems Operational

Scheduled Maintenance

Multiple Sites Mar 9, 2026 00:00-03:00 AEDT

Network Engineers will be performing routine maintenance to our network which will affect customer services at multiple sites.

Sites Affected:

127-141 Abeckett Street
315 La Trobe Street

Service disruptions may be experienced during this window.
Posted on Feb 24, 2026 - 12:15 AEDT

Multiple Sites Mar 11, 2026 00:00-03:00 AEDT

Network Engineers will be performing routine maintenance to our network which will affect customer services at multiple sites.

Sites Affected:

16 Tennyson Street
23-25 Charnwood Road
24 Tennyson Street
24A Tennyson Street
33 Charnwood Road
57 Inkerman Street
76 Wellington Street
67 Inkerman Street
35 Marine Parade
343 St Kilda Road
19A Dickens Street
19 Dickens Street
58 Dickens Street
15-17 Charnwood Road
56 Dickens Street
68 Dickens Street
4 Tennyson Street
15 Dickens Street
22 Tennyson Street
11 Dickens Street
12 Tennyson Street
17 Dickens Street
83-89 Brighton Road
77-81 Brighton Road
6A Dickens Street
352 St Kilda Road
376 St Kilda Road
322 St Kilda Road
29 Dickens Street
5 Dickens Street
21A Dickens Street


Service disruptions may be experienced during this window.
Posted on Mar 05, 2026 - 18:23 AEDT
Mar 7, 2026

No incidents reported today.

Mar 6, 2026
Multiple Sites
Completed - The scheduled maintenance has been completed.
Mar 6, 03:00 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 6, 00:00 AEDT
Scheduled - Network Engineers will be performing routine maintenance to our network which will affect customer services at multiple sites.

Sites Affected:

38 Glover Street
15-35 Thistlethwaite Street
89 Gladstone Street
87 Gladstone Street
9 Power Street
35 Queens Bridge Street

Service disruptions may be experienced during this window.
Feb 24, 11:53 AEDT
VoIP Services
Completed - The scheduled maintenance has been completed.
Mar 6, 02:00 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 5, 22:00 AEDT
Scheduled - Our up-stream carrier will be performing routine maintenance to their network which will impact customer VoIP services.

Service disruptions may be experienced during this window.
Mar 3, 12:38 AEDT
Mar 5, 2026
Multiple Sites
Completed - The scheduled maintenance has been completed.
Mar 5, 01:00 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 4, 23:00 AEDT
Scheduled - Network Engineers will be performing routine maintenance to our network which will affect customer services at multiple sites.

Sites Affected:

60 Lorimer Street
66 Lorimer Street
70 Lorimer Street

Service disruptions may be experienced during this window.
Feb 25, 16:03 AEDT
Mar 4, 2026
Mar 3, 2026
Multiple Sites
Resolved - Our engineers have rectified the issue that was causing the outage. All services have now been restored and are operating normally.
Mar 3, 08:22 AEDT
Update - Engineer has arrived the site and investigating further.
Mar 3, 07:55 AEDT
Update - Engineers have been dispatched to the site and are expected to arrive by 7:00 AM. We will provide further updates once on-site assessment begins.
Mar 3, 06:36 AEDT
Investigating - Engineers have observed network alarms which are currently causing disruption to services for some customers across multiple sites. Engineers are now investigating the issue. Further updates will be given as soon as they are available.

Sites Affected:

582 Lorimer Street
588 Lorimer Street
600 Lorimer Street
240-254 Kings Way
322-326 Coventry Street

We apologise for any inconvenience caused and are working to resolve issue as soon as possible.
Mar 3, 03:02 AEDT
Multiple Sites
Completed - The scheduled maintenance has been completed.
Mar 3, 03:00 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 3, 00:00 AEDT
Scheduled - Network Engineers will be performing routine maintenance to our network which will affect customer services at multiple sites.

Sites Affected:

582 Lorimer Street
588 Lorimer Street
600 Lorimer Street
240-254 Kings Way
322-326 Coventry Street

Service disruptions may be experienced during this window.
Feb 25, 11:23 AEDT
Multiple Sites
Completed - The scheduled maintenance has been completed.
Mar 3, 03:00 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 3, 00:00 AEDT
Scheduled - Network Engineers will be performing routine maintenance to our network which will affect customer services at multiple sites.

Sites Affected:

122 River Esplanade
118 River Esplanade
120 River Esplanade
116 River Esplanade
108 River Esplanade
112 River Esplanade
100 Lorimer Street
128 Lorimer Street
13 Point Park Crescent
1 Point Park Crescent
5 Point Park Crescent

Service disruptions may be experienced during this window.
Feb 24, 11:42 AEDT
Mar 2, 2026

No incidents reported.

Mar 1, 2026

No incidents reported.

Feb 28, 2026

No incidents reported.

Feb 27, 2026
228 La Trobe Street, 3000
Completed - The scheduled maintenance has been completed.
Feb 27, 03:00 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 27, 00:00 AEDT
Scheduled - Network Engineers will be performing routine maintenance to network infrastructure at the listed site which will impact customer connections.

Service disruptions may be experienced during this window.
Feb 20, 15:41 AEDT
Feb 26, 2026

No incidents reported.

Feb 25, 2026
Multiple Sites
Completed - The scheduled maintenance has been completed.
Feb 25, 03:00 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 25, 00:00 AEDT
Scheduled - Network Engineers will be performing emergency maintenance to our network which will affect customer services at multiple sites.

Sites Affected:

1 Albert Road
20 Queens Road
338 Kings Way
478 St Kilda Road

Service disruptions may be experienced during this window.
Feb 20, 15:32 AEDT
Feb 24, 2026

No incidents reported.

Feb 23, 2026
9 Mackenzie Street, 3000
Completed - The scheduled maintenance has been completed.
Feb 23, 03:00 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 23, 00:00 AEDT
Scheduled - Network Engineers will be performing emergency maintenance to network infrastructure at the listed site which will impact customer connections.

Service disruptions may be experienced during this window.
Feb 20, 10:32 AEDT
Feb 22, 2026

No incidents reported.

Feb 21, 2026

No incidents reported.

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