All Systems Operational

Jan 28, 2026
Resolved - This incident has been resolved.
Jan 28, 11:27 AEDT
Investigating - We are currently experiencing a technical issue impacting our phone lines, and our team is unable to receive incoming calls at this time.

Our vendor has been engaged and is actively working to identify the cause and restore full functionality as quickly as possible.

We will provide further updates as soon as more information becomes available.

Jan 28, 09:37 AEDT
Jan 27, 2026
Completed - The scheduled maintenance has been completed.
Jan 27, 01:00 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 26, 23:00 AEDT
Scheduled - Network Engineers will be performing routine maintenance to our network which will affect customer services at multiple sites.

Sites Affected:

9 Yarra Street
7 Yarra Street
18 Yarra Street
35 Malcolm Street
23 Malcolm Street
50 Claremont Street
42 Ralston Street

Service disruptions may be experienced during this window.

Jan 20, 15:43 AEDT
Jan 26, 2026
Jan 25, 2026

No incidents reported.

Jan 24, 2026

No incidents reported.

Jan 23, 2026
Completed - The scheduled maintenance has been completed.
Jan 23, 15:00 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 23, 13:00 AEDT
Scheduled - Network Engineers will be performing routine maintenance to network infrastructure at the listed site which will impact customer connections.

Service disruptions may be experienced during this window.

Jan 20, 00:32 AEDT
Jan 22, 2026
Completed - The scheduled maintenance has been completed.
Jan 22, 06:00 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 22, 02:00 AEDT
Scheduled - Network Engineers will be performing routine maintenance to our network which will affect customer services at multiple sites.

Sites Affected:

5 Flockhart Street
18 Grosvenor Street
8 Grosvenor Street
11 Flockhart Street
601 Victoria Street

Service disruptions may be experienced during this window.

Jan 16, 17:54 AEDT
Jan 21, 2026

No incidents reported.

Jan 20, 2026
Completed - The scheduled maintenance has been completed.
Jan 20, 01:00 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 19, 23:00 AEDT
Scheduled - Network Engineers will be performing routine maintenance to our network which will affect customer services at multiple sites.

Sites Affected:

340 Russell Street
336 Russell Street
68 La Trobe Street

Service disruptions may be experienced during this window.

Jan 12, 17:50 AEDT
Jan 19, 2026
Jan 18, 2026

No incidents reported.

Jan 17, 2026

No incidents reported.

Jan 16, 2026
Completed - The scheduled maintenance has been completed.
Jan 16, 02:00 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 15, 22:00 AEDT
Scheduled - Our up-stream carrier will be performing routine maintenance to their network which will impact customer VoIP services.

Service disruptions may be experienced during this window.

Jan 13, 20:26 AEDT
Jan 15, 2026
Jan 14, 2026

No incidents reported.