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All Systems Operational
Scheduled Maintenance
390 St Kilda Road, Melbourne
Nov 21, 2024 19:00-22:00 AEDT
Network Engineers will be performing routine maintenance to network infrastructure at the listed site which will impact customer connections.
Service disruptions may be experienced during this window.
Posted on Nov 12, 2024 - 15:35 AEDT
Service disruptions may be experienced during this window.
Posted on Nov 12, 2024 - 15:35 AEDT
Past Incidents
Nov 21, 2024
No incidents reported today.
Nov 20, 2024
Completed -
The scheduled maintenance has been completed.
Nov 20, 15:00 AEDT
Nov 20, 15:00 AEDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 20, 12:00 AEDT
Nov 20, 12:00 AEDT
Scheduled -
Network Engineers will be performing routine maintenance to network infrastructure at the listed site which will impact customer connections.
Service disruptions may be experienced during this window.
Nov 13, 15:27 AEDT
Service disruptions may be experienced during this window.
Nov 13, 15:27 AEDT
Completed -
The scheduled maintenance has been completed.
Nov 20, 03:00 AEDT
Nov 20, 03:00 AEDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 20, 00:00 AEDT
Nov 20, 00:00 AEDT
Scheduled -
Network Engineers will be performing routine maintenance to our network which will impact customer services network wide.
Service disruptions may be experienced during this window.
Nov 12, 14:54 AEDT
Service disruptions may be experienced during this window.
Nov 12, 14:54 AEDT
Completed -
The scheduled maintenance has been completed.
Nov 20, 02:00 AEDT
Nov 20, 02:00 AEDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 20, 00:00 AEDT
Nov 20, 00:00 AEDT
Scheduled -
Network Engineers will be performing routine maintenance to network infrastructure at the listed site which will impact customer connections.
Service disruptions may be experienced during this window.
Nov 19, 16:00 AEDT
Service disruptions may be experienced during this window.
Nov 19, 16:00 AEDT
Nov 19, 2024
Resolved -
This incident has been resolved.
Nov 19, 16:00 AEDT
Nov 19, 16:00 AEDT
Monitoring -
A fix has been implemented and we are monitoring the results.
Nov 16, 16:53 AEDT
Nov 16, 16:53 AEDT
Investigating -
We are currently investigating this issue.
Nov 16, 16:20 AEDT
Nov 16, 16:20 AEDT
Monitoring -
A fix has been implemented and we are monitoring the results.
Nov 16, 14:28 AEDT
Nov 16, 14:28 AEDT
Investigating -
Engineers have observed network alarms at the listed site which are causing disruption to some customer services. Engineers are now investigating the issue. Further updates will be given as soon as they are available.
We apologise for any inconvenience caused and are working to resolve issue as soon as possible.
Nov 16, 13:30 AEDT
We apologise for any inconvenience caused and are working to resolve issue as soon as possible.
Nov 16, 13:30 AEDT
Nov 18, 2024
No incidents reported.
Nov 17, 2024
No incidents reported.
Nov 16, 2024
Completed -
The scheduled maintenance has been completed.
Nov 16, 02:00 AEDT
Nov 16, 02:00 AEDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 15, 22:00 AEDT
Nov 15, 22:00 AEDT
Scheduled -
Our up-stream carrier will be performing routine maintenance to their network which will impact customer VoIP services.
Service disruptions may be experienced during this window.
Nov 13, 16:01 AEDT
Service disruptions may be experienced during this window.
Nov 13, 16:01 AEDT
Nov 15, 2024
Resolved -
A localised power issue caused a loss of power to the distribution switch in this building. Services have been restored.
Nov 15, 15:24 AEDT
Nov 15, 15:24 AEDT
Monitoring -
A fix has been implemented and we are monitoring the results.
Nov 15, 10:23 AEDT
Nov 15, 10:23 AEDT
Investigating -
Engineers have observed network alarms at the listed site which are causing disruption to some customer services. Engineers are now investigating the issue. Further updates will be given as soon as they are available.
We apologise for any inconvenience caused and are working to resolve issue as soon as possible.
Nov 15, 10:00 AEDT
We apologise for any inconvenience caused and are working to resolve issue as soon as possible.
Nov 15, 10:00 AEDT
Nov 14, 2024
Resolved -
A circuit breaker providing power to the distribution switch in the building tripped causing a loss of service. Circuit breaker reset, and services restored.
Nov 14, 10:42 AEDT
Nov 14, 10:42 AEDT
Update -
Field technicians are being dispatched to further investigate this incident.
Nov 14, 07:55 AEDT
Nov 14, 07:55 AEDT
Investigating -
Engineers have observed network alarms at the listed site which are causing disruption to some customer services. Engineers are now investigating the issue. Further updates will be given as soon as they are available.
We apologise for any inconvenience caused and are working to resolve issue as soon as possible.
Nov 14, 01:08 AEDT
We apologise for any inconvenience caused and are working to resolve issue as soon as possible.
Nov 14, 01:08 AEDT
Nov 13, 2024
Resolved -
The wireless radio providing connectivity to this site was interrupted by inclement weather.
Nov 13, 21:30 AEDT
Nov 13, 21:30 AEDT
Monitoring -
A fix has been implemented and we are monitoring the results.
Nov 13, 19:51 AEDT
Nov 13, 19:51 AEDT
Investigating -
Engineers have observed network alarms at the listed site which are causing disruption to some customer services. Engineers are now investigating the issue. Further updates will be given as soon as they are available.
We apologise for any inconvenience caused and are working to resolve issue as soon as possible.
Nov 13, 19:16 AEDT
We apologise for any inconvenience caused and are working to resolve issue as soon as possible.
Nov 13, 19:16 AEDT
Nov 12, 2024
Resolved -
A suspected power issue caused a reboot of an edge switch. Services now restored.
Nov 12, 13:46 AEDT
Nov 12, 13:46 AEDT
Monitoring -
A fix has been implemented and we are monitoring the results.
Nov 12, 13:45 AEDT
Nov 12, 13:45 AEDT
Investigating -
Engineers have observed network alarms at the listed site which are causing disruption to some customer services. Engineers are now investigating the issue. Further updates will be given as soon as they are available.
We apologise for any inconvenience caused and are working to resolve issue as soon as possible.
Nov 12, 11:02 AEDT
We apologise for any inconvenience caused and are working to resolve issue as soon as possible.
Nov 12, 11:02 AEDT
Resolved -
A faulty edge device was replaced, and services have been restored.
Nov 12, 13:45 AEDT
Nov 12, 13:45 AEDT
Investigating -
Engineers have observed network alarms at the listed site which are causing disruption to some customer services. Engineers are now investigating the issue. Further updates will be given as soon as they are available.
We apologise for any inconvenience caused and are working to resolve issue as soon as possible.
Nov 12, 09:28 AEDT
We apologise for any inconvenience caused and are working to resolve issue as soon as possible.
Nov 12, 09:28 AEDT
Nov 11, 2024
No incidents reported.
Nov 10, 2024
No incidents reported.
Nov 9, 2024
No incidents reported.
Nov 8, 2024
No incidents reported.
Nov 7, 2024
No incidents reported.