Subscribe to UpdatesSubscribe
Get email notifications whenever DGtek Network creates, updates or resolves an incident.
Get incident updates and maintenance status messages in Slack.
Subscribe via Slack
By subscribing you agree to the Atlassian Cloud Terms of Service and acknowledge Atlassian's Privacy Policy.
All Systems Operational
Past Incidents
Jun 10, 2026
No incidents reported today.
Jun 9, 2026
No incidents reported.
Jun 8, 2026
No incidents reported.
Jun 7, 2026
No incidents reported.
Jun 6, 2026
No incidents reported.
Jun 5, 2026
No incidents reported.
Jun 4, 2026
Completed -
The scheduled maintenance has been completed.
Jun 4, 06:00 AEST
Jun 4, 06:00 AEST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 4, 03:00 AEST
Jun 4, 03:00 AEST
Scheduled -
Our up-stream carrier will be performing routine maintenance to their network which will impact customer services at 800 Sydney Road, 3056 Brunswick.
Service disruptions may be experienced during this window.
May 27, 16:09 AEST
Service disruptions may be experienced during this window.
May 27, 16:09 AEST
Jun 3, 2026
No incidents reported.
Jun 2, 2026
No incidents reported.
Jun 1, 2026
No incidents reported.
May 31, 2026
Completed -
The scheduled maintenance has been completed.
May 31, 16:00 AEST
May 31, 16:00 AEST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 31, 08:00 AEST
May 31, 08:00 AEST
Scheduled -
United Energy has scheduled critical maintenance works in the Brighton Road, Elwood area on 31/05/2026 between 08:00 AM – 04:00 PM.
While a power interruption is not currently expected, there is a possibility that nearby customers may be impacted during the maintenance window. Any power interruption, if it occurs, may result in temporary internet service disruptions across sites within suburbs including:
3182 - St Kilda
3184 – Elwood
3186 – Brighton
3189 – Moorabbin
3192 - Cheltenham
3194 - Mentone
3202 - Heatherton
We will continue to monitor the situation and provide updates if further information becomes available.
May 29, 10:11 AEST
While a power interruption is not currently expected, there is a possibility that nearby customers may be impacted during the maintenance window. Any power interruption, if it occurs, may result in temporary internet service disruptions across sites within suburbs including:
3182 - St Kilda
3184 – Elwood
3186 – Brighton
3189 – Moorabbin
3192 - Cheltenham
3194 - Mentone
3202 - Heatherton
We will continue to monitor the situation and provide updates if further information becomes available.
May 29, 10:11 AEST
Resolved -
A faulty UPS have caused a loss of power to network devices. Our team have replaced the faulty device, and all services have been successfully restored.
May 31, 00:12 AEST
May 31, 00:12 AEST
Identified -
The issue has been identified and a fix is being implemented.
May 30, 23:29 AEST
May 30, 23:29 AEST
Update -
Team has arrived on site and investigating the issue now.
May 30, 23:09 AEST
May 30, 23:09 AEST
Update -
Our engineers have been deployed and are currently on the way to the site to investigate the ongoing outage.
May 30, 22:29 AEST
May 30, 22:29 AEST
Investigating -
Engineers have observed network alarms at the listed site which are causing disruption to some customer services. Engineers are now investigating the issue. Further updates will be given as soon as they are available.
We apologise for any inconvenience caused and are working to resolve issue as soon as possible.
May 30, 21:22 AEST
We apologise for any inconvenience caused and are working to resolve issue as soon as possible.
May 30, 21:22 AEST
May 30, 2026
May 29, 2026
No incidents reported.
May 28, 2026
No incidents reported.
May 27, 2026
Resolved -
This incident has been resolved
May 27, 10:17 AEST
May 27, 10:17 AEST
Monitoring -
The network device has recovered, and engineers are currently monitoring the results.
May 27, 09:37 AEST
May 27, 09:37 AEST
Identified -
The building management has confirmed that the outage is due to a water burst, and the power has been shut down, causing the network device to go offline
May 27, 09:04 AEST
May 27, 09:04 AEST
Investigating -
Engineers have observed network alarms at the listed site which are causing disruption to some customer services. Engineers are now investigating the issue. Further updates will be given as soon as they are available.
We apologise for any inconvenience caused and are working to resolve issue as soon as possible.
May 27, 08:34 AEST
We apologise for any inconvenience caused and are working to resolve issue as soon as possible.
May 27, 08:34 AEST
Completed -
The scheduled maintenance has been completed.
May 27, 02:00 AEST
May 27, 02:00 AEST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 27, 00:00 AEST
May 27, 00:00 AEST
Scheduled -
Network Engineers will be performing routine maintenance to our network which will affect customer services at multiple sites.
Sites Affected:
60 Lorimer Street, Docklands VIC 3008
70 Lorimer Street, Docklands VIC 3008
64A River Esplanade, Docklands VIC 3008
66 Lorimer Street, Docklands VIC 3008
Service disruptions may be experienced during this window.
May 20, 13:45 AEST
Sites Affected:
60 Lorimer Street, Docklands VIC 3008
70 Lorimer Street, Docklands VIC 3008
64A River Esplanade, Docklands VIC 3008
66 Lorimer Street, Docklands VIC 3008
Service disruptions may be experienced during this window.
May 20, 13:45 AEST