Subscribe to UpdatesSubscribe
Get email notifications whenever DGtek Network creates, updates or resolves an incident.
Get incident updates and maintenance status messages in Slack.
Subscribe via Slack
By subscribing you agree to the Atlassian Cloud Terms of Service and acknowledge Atlassian's Privacy Policy.
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 07, 2026 - 13:00 AEST
Jul 07, 2026 - 13:00 AEST
Scheduled - Network engineers will be performing emergency maintenance on the network infrastructure in the listed sites, which will temporarily affect customer connections in DGtek-connected buildings.
Affected Sites:
9 Lawson Street, 4215 Southport
56 Scarborough Street, 4215 Southport
5 Lawson Street, 4215 Southport
1-5 Cremin Street, 4122 Upper Mount Gravatt
Service disruptions will be experienced during this window.
Jul 7, 2026 13:00-16:00 AEST
Affected Sites:
9 Lawson Street, 4215 Southport
56 Scarborough Street, 4215 Southport
5 Lawson Street, 4215 Southport
1-5 Cremin Street, 4122 Upper Mount Gravatt
Service disruptions will be experienced during this window.
Jul 7, 2026 13:00-16:00 AEST
Past Incidents
Jul 7, 2026
Unresolved incident: Multiple Sites, Queensland.
Jul 6, 2026
No incidents reported.
Jul 5, 2026
No incidents reported.
Jul 4, 2026
No incidents reported.
Jul 3, 2026
Completed -
The scheduled maintenance has been completed.
Jul 3, 02:00 AEST
Jul 3, 02:00 AEST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 2, 22:00 AEST
Jul 2, 22:00 AEST
Scheduled -
Our up-stream carrier will be performing routine maintenance to their network which will impact customer VoIP services.
Service disruptions may be experienced during this window.
Jun 29, 22:13 AEST
Service disruptions may be experienced during this window.
Jun 29, 22:13 AEST
Jul 2, 2026
Completed -
The scheduled maintenance has been completed.
Jul 2, 17:00 AEST
Jul 2, 17:00 AEST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 2, 15:00 AEST
Jul 2, 15:00 AEST
Scheduled -
Network Engineers will be performing routine maintenance to network infrastructure at the listed site which will impact customer connections.
Service disruptions may be experienced during this window.
Jun 23, 15:08 AEST
Service disruptions may be experienced during this window.
Jun 23, 15:08 AEST
Resolved -
This incident has been resolved.
Jul 2, 14:57 AEST
Jul 2, 14:57 AEST
Monitoring -
Access to the equipment cabinet has been secured, and a fix has been applied to the network device. All services have now been restored and are back online.
Jul 2, 13:08 AEST
Jul 2, 13:08 AEST
Update -
The field engineer has arrived on site and is currently waiting to receive the access keys for the network equipment cabinet in order to proceed with the required work.
Jul 2, 12:28 AEST
Jul 2, 12:28 AEST
Update -
Field Engineer has been dispatched to the site for further investigation. Further updates will be provided as they become available.
Jul 2, 11:49 AEST
Jul 2, 11:49 AEST
Investigating -
Engineers have observed network alarms at the listed site which are causing disruption to some customer services. Engineers are now investigating the issue. Further updates will be given as soon as they are available.
We apologise for any inconvenience caused and are working to resolve issue as soon as possible.
Jul 2, 11:31 AEST
We apologise for any inconvenience caused and are working to resolve issue as soon as possible.
Jul 2, 11:31 AEST
Completed -
The scheduled maintenance has been completed.
Jul 2, 01:00 AEST
Jul 2, 01:00 AEST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 2, 00:00 AEST
Jul 2, 00:00 AEST
Scheduled -
Network Engineers will be performing routine maintenance to our network which will affect customer services at multiple suburbs.
Suburbs Affected:
3182 - St Kilda
3184 – Elwood
3185 - Ripponlea
3186 – Brighton
Service disruptions may be experienced during this window.
Jun 23, 11:42 AEST
Suburbs Affected:
3182 - St Kilda
3184 – Elwood
3185 - Ripponlea
3186 – Brighton
Service disruptions may be experienced during this window.
Jun 23, 11:42 AEST
Jul 1, 2026
No incidents reported.
Jun 30, 2026
No incidents reported.
Jun 29, 2026
No incidents reported.
Jun 28, 2026
No incidents reported.
Jun 27, 2026
No incidents reported.
Jun 26, 2026
Completed -
The scheduled maintenance has been completed.
Jun 26, 13:00 AEST
Jun 26, 13:00 AEST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 26, 11:00 AEST
Jun 26, 11:00 AEST
Scheduled -
As part of DGtek's ongoing investment in network infrastructure, capacity expansion and service improvements, rountine maintenance will be undertaken within your area.
These upgrades are designed to enhance network performance, increase capacity and strengthen the overall reliability of the service for customers connected to the network.
While every effort will be made to minimise disruptions, customers may experience intermittent connectivity interruptions during the maintenance window.
Sites Affected:
340 Russell Street, 3000 Melbourne.
336 Russell Street, 3000 Melbourne.
68 La Trobe Street, 3000 Melbourne.
We appreciate your patience and understanding while these important network improvements are completed.
Jun 18, 17:49 AEST
These upgrades are designed to enhance network performance, increase capacity and strengthen the overall reliability of the service for customers connected to the network.
While every effort will be made to minimise disruptions, customers may experience intermittent connectivity interruptions during the maintenance window.
Sites Affected:
340 Russell Street, 3000 Melbourne.
336 Russell Street, 3000 Melbourne.
68 La Trobe Street, 3000 Melbourne.
We appreciate your patience and understanding while these important network improvements are completed.
Jun 18, 17:49 AEST
Jun 25, 2026
No incidents reported.
Jun 24, 2026
Completed -
The scheduled maintenance has been completed.
Jun 24, 20:00 AEST
Jun 24, 20:00 AEST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 24, 18:00 AEST
Jun 24, 18:00 AEST
Scheduled -
As part of DGtek's ongoing investment in network infrastructure, capacity expansion and service improvements, rountine maintenance will be undertaken within your area.
These upgrades are designed to enhance network performance, increase capacity and strengthen the overall reliability of the service for customers connected to the network.
While every effort will be made to minimise disruptions, customers may experience intermittent connectivity interruptions during the maintenance window.
Site Affected:
31-53 Cremorne Street, 3121 Cremorne
We appreciate your patience and understanding while these important network improvements are completed.
Jun 16, 14:04 AEST
These upgrades are designed to enhance network performance, increase capacity and strengthen the overall reliability of the service for customers connected to the network.
While every effort will be made to minimise disruptions, customers may experience intermittent connectivity interruptions during the maintenance window.
Site Affected:
31-53 Cremorne Street, 3121 Cremorne
We appreciate your patience and understanding while these important network improvements are completed.
Jun 16, 14:04 AEST
Completed -
The scheduled maintenance has been completed.
Jun 24, 19:00 AEST
Jun 24, 19:00 AEST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 24, 17:00 AEST
Jun 24, 17:00 AEST
Scheduled -
As part of DGtek's ongoing investment in network infrastructure, capacity expansion and service improvements, rountine maintenance will be undertaken within your area.
These upgrades are designed to enhance network performance, increase capacity and strengthen the overall reliability of the service for customers connected to the network.
While every effort will be made to minimise disruptions, customers may experience intermittent connectivity interruptions during the maintenance window.
Site Affected:
224 Queen Street, 3000 Melbourne
127-141 Abeckett Street, 3000 Melbourne
299 Queen Street, 3000 Melbourne
190 Queen Street, 3000 Melbourne
315 La Trobe Street, 3000 Melbourne
We appreciate your patience and understanding while these important network improvements are completed.
Jun 17, 10:24 AEST
These upgrades are designed to enhance network performance, increase capacity and strengthen the overall reliability of the service for customers connected to the network.
While every effort will be made to minimise disruptions, customers may experience intermittent connectivity interruptions during the maintenance window.
Site Affected:
224 Queen Street, 3000 Melbourne
127-141 Abeckett Street, 3000 Melbourne
299 Queen Street, 3000 Melbourne
190 Queen Street, 3000 Melbourne
315 La Trobe Street, 3000 Melbourne
We appreciate your patience and understanding while these important network improvements are completed.
Jun 17, 10:24 AEST
Jun 23, 2026
No incidents reported.