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All Systems Operational
Past Incidents
Jul 28, 2026
Completed -
The scheduled maintenance has been completed.
Jul 28, 15:00 AEST
Jul 28, 15:00 AEST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 28, 12:00 AEST
Jul 28, 12:00 AEST
Scheduled -
Network Engineers will be performing routine maintenance to our network which will affect customer services at multiple sites.
Sites Affected:
601 Victoria Street, Abbotsford
5 Flockhart Street, Abbotsford
11 Flockhart Street, Abbotsford
8 Grosvenor Street, Abbotsford
18 Grosvenor Street, Abbotsford
Service disruptions may be experienced during this window.
Jul 21, 15:21 AEST
Sites Affected:
601 Victoria Street, Abbotsford
5 Flockhart Street, Abbotsford
11 Flockhart Street, Abbotsford
8 Grosvenor Street, Abbotsford
18 Grosvenor Street, Abbotsford
Service disruptions may be experienced during this window.
Jul 21, 15:21 AEST
Jul 27, 2026
Resolved -
This incident has been resolved.
Jul 27, 05:36 AEST
Jul 27, 05:36 AEST
Monitoring -
The root cause has been identified and faulty equipment has been replaced. The backhaul link is now stable and DGtek NOC is monitoring as services returned to operation.
Jul 26, 11:22 AEST
Jul 26, 11:22 AEST
Update -
A DGTEK field engineer has been dispatched to the site to further investigate the issue. Additional updates will be provided as more information becomes available.
Jul 26, 09:51 AEST
Jul 26, 09:51 AEST
Investigating -
Engineers have observed network alarms which are currently causing disruption to services for some customers across multiple sites. Engineers are now investigating the issue. Further updates will be given as soon as they are available.
Sites Affected:
550 Lygon Street
570 Lygon Street
590 Lygon Street
We apologise for any inconvenience caused and are working to resolve issue as soon as possible.
Jul 26, 04:18 AEST
Sites Affected:
550 Lygon Street
570 Lygon Street
590 Lygon Street
We apologise for any inconvenience caused and are working to resolve issue as soon as possible.
Jul 26, 04:18 AEST
Jul 26, 2026
Jul 25, 2026
No incidents reported.
Jul 24, 2026
No incidents reported.
Jul 23, 2026
No incidents reported.
Jul 22, 2026
Completed -
The scheduled maintenance has been completed.
Jul 22, 17:00 AEST
Jul 22, 17:00 AEST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 22, 16:00 AEST
Jul 22, 16:00 AEST
Scheduled -
Network Engineers will be performing routine maintenance to network infrastructure at the listed site which will impact customer connections.
Service disruptions may be experienced during this window.
Jul 14, 11:26 AEST
Service disruptions may be experienced during this window.
Jul 14, 11:26 AEST
Completed -
The scheduled maintenance has been completed
Jul 22, 11:45 AEST
Jul 22, 11:45 AEST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 22, 10:00 AEST
Jul 22, 10:00 AEST
Scheduled -
Network Engineers will be performing routine maintenance to network infrastructure at the listed site which will impact customer connections.
Service disruptions may be experienced during this window.
Jul 16, 15:47 AEST
Service disruptions may be experienced during this window.
Jul 16, 15:47 AEST
Jul 21, 2026
No incidents reported.
Jul 20, 2026
No incidents reported.
Jul 19, 2026
Resolved -
Area power outage has been resolved and all impacted services have recovered.
Jul 19, 12:25 AEST
Jul 19, 12:25 AEST
Identified -
Engineers have identified that the interruption to the service is due to the ongoing power outage at the area/street.
Jul 19, 09:16 AEST
Jul 19, 09:16 AEST
Investigating -
Engineers have observed network alarms which are currently causing disruption to services for some customers across multiple sites. Engineers are now investigating the issue. Further updates will be given as soon as they are available.
Sites Affected:
81 Warrigal Road, 3194 Mentone
35 Childers Street, 3194 Mentone
We apologise for any inconvenience caused and are working to resolve issue as soon as possible.
Jul 19, 08:53 AEST
Sites Affected:
81 Warrigal Road, 3194 Mentone
35 Childers Street, 3194 Mentone
We apologise for any inconvenience caused and are working to resolve issue as soon as possible.
Jul 19, 08:53 AEST
Jul 18, 2026
No incidents reported.
Jul 17, 2026
Completed -
The scheduled maintenance has been completed.
Jul 17, 02:00 AEST
Jul 17, 02:00 AEST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 16, 22:00 AEST
Jul 16, 22:00 AEST
Scheduled -
Our up-stream carrier will be performing routine maintenance to their network which will impact customer VoIP services.
Service disruptions may be experienced during this window.
Jul 13, 14:49 AEST
Service disruptions may be experienced during this window.
Jul 13, 14:49 AEST
Jul 16, 2026
Jul 15, 2026
No incidents reported.
Jul 14, 2026
No incidents reported.