All Systems Operational

Scheduled Maintenance

Multiple Sites Feb 5, 2026 23:00 - Feb 6, 2026 01:00 AEDT

Network Engineers will be performing routine maintenance to our network which will affect customer services at multiple sites.

Sites Affected:

148 Wells Street
39 Dorcas Street
38 Bank Street
28 Bank Street
69 Dorcas Street
63 Dorcas Street
22-24 Dorcas Street

Service disruptions may be experienced during this window.
Posted on Jan 29, 2026 - 14:22 AEDT

Multiple Sites Feb 10, 2026 00:00-04:00 AEDT

Network Engineers will be performing routine maintenance to our network which will affect customer services at multiple sites.

Sites Affected:

1 Albert Road
20 Queens Road
338 Kings Way
10 Queens Road
478 St Kilda Road
456 St Kilda Road
418 St Kilda Road
180 Albert Road

Service disruptions may be experienced during this window.
Posted on Jan 30, 2026 - 14:23 AEDT
Jan 31, 2026

No incidents reported today.

Jan 30, 2026

No incidents reported.

Jan 29, 2026

No incidents reported.

Jan 28, 2026
Call Center Issue
Resolved - This incident has been resolved.
Jan 28, 11:27 AEDT
Investigating - We are currently experiencing a technical issue impacting our phone lines, and our team is unable to receive incoming calls at this time.

Our vendor has been engaged and is actively working to identify the cause and restore full functionality as quickly as possible.

We will provide further updates as soon as more information becomes available.
Jan 28, 09:37 AEDT
Jan 27, 2026
Multiple Sites
Completed - The scheduled maintenance has been completed.
Jan 27, 01:00 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 26, 23:00 AEDT
Scheduled - Network Engineers will be performing routine maintenance to our network which will affect customer services at multiple sites.

Sites Affected:

9 Yarra Street
7 Yarra Street
18 Yarra Street
35 Malcolm Street
23 Malcolm Street
50 Claremont Street
42 Ralston Street

Service disruptions may be experienced during this window.
Jan 20, 15:43 AEDT
Jan 26, 2026
Jan 25, 2026

No incidents reported.

Jan 24, 2026

No incidents reported.

Jan 23, 2026
22 Wellington Road , 3128
Completed - The scheduled maintenance has been completed.
Jan 23, 15:00 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 23, 13:00 AEDT
Scheduled - Network Engineers will be performing routine maintenance to network infrastructure at the listed site which will impact customer connections.

Service disruptions may be experienced during this window.
Jan 20, 00:32 AEDT
Jan 22, 2026
Multiple Sites
Completed - The scheduled maintenance has been completed.
Jan 22, 06:00 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 22, 02:00 AEDT
Scheduled - Network Engineers will be performing routine maintenance to our network which will affect customer services at multiple sites.

Sites Affected:

5 Flockhart Street
18 Grosvenor Street
8 Grosvenor Street
11 Flockhart Street
601 Victoria Street

Service disruptions may be experienced during this window.
Jan 16, 17:54 AEDT
Jan 21, 2026

No incidents reported.

Jan 20, 2026
Multiple Sites
Completed - The scheduled maintenance has been completed.
Jan 20, 01:00 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 19, 23:00 AEDT
Scheduled - Network Engineers will be performing routine maintenance to our network which will affect customer services at multiple sites.

Sites Affected:

340 Russell Street
336 Russell Street
68 La Trobe Street

Service disruptions may be experienced during this window.
Jan 12, 17:50 AEDT
Jan 19, 2026
Jan 18, 2026

No incidents reported.

Jan 17, 2026

No incidents reported.

← Incident History Powered by Atlassian Statuspage