DGtek Network Status

All Systems Operational

Scheduled Maintenance

228 La Trobe Street, 3000 Feb `27`, `2026` `00:00`-`03:00` AEDT

Network Engineers will be performing routine maintenance to network infrastructure at the listed site which will impact customer connections.

Service disruptions may be experienced during this window.
Posted on Feb 20, 2026 - 15:41 AEDT

Multiple Sites Mar `3`, `2026` `00:00`-`03:00` AEDT

Network Engineers will be performing routine maintenance to our network which will affect customer services at multiple sites.

Sites Affected:

582 Lorimer Street
588 Lorimer Street
600 Lorimer Street
240-254 Kings Way
322-326 Coventry Street

Service disruptions may be experienced during this window.
Posted on Feb 25, 2026 - 11:23 AEDT

Multiple Sites Mar `4`, `2026` `23:00` - Mar `5`, `2026` `01:00` AEDT

Network Engineers will be performing routine maintenance to our network which will affect customer services at multiple sites.

Sites Affected:

60 Lorimer Street
66 Lorimer Street
70 Lorimer Street

Service disruptions may be experienced during this window.
Posted on Feb 25, 2026 - 16:03 AEDT

Multiple Sites Mar `6`, `2026` `00:00`-`03:00` AEDT

Network Engineers will be performing routine maintenance to our network which will affect customer services at multiple sites.

Sites Affected:

38 Glover Street
15-35 Thistlethwaite Street
89 Gladstone Street
87 Gladstone Street
9 Power Street
35 Queens Bridge Street

Service disruptions may be experienced during this window.
Posted on Feb 24, 2026 - 11:53 AEDT

Multiple Sites Mar `9`, `2026` `00:00`-`03:00` AEDT

Network Engineers will be performing routine maintenance to our network which will affect customer services at multiple sites.

Sites Affected:

127-141 Abeckett Street
315 La Trobe Street

Service disruptions may be experienced during this window.
Posted on Feb 24, 2026 - 12:15 AEDT

Past Incidents

Feb 25, 2026

Multiple Sites

Completed - The scheduled maintenance has been completed.
Feb 25, 03:00 AEDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 25, 00:00 AEDT

Scheduled - Network Engineers will be performing emergency maintenance to our network which will affect customer services at multiple sites.

Sites Affected:

1 Albert Road
20 Queens Road
338 Kings Way
478 St Kilda Road

Service disruptions may be experienced during this window.
Feb 20, 15:32 AEDT

Feb 24, 2026

No incidents reported.

Feb 23, 2026

9 Mackenzie Street, 3000

Completed - The scheduled maintenance has been completed.
Feb 23, 03:00 AEDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 23, 00:00 AEDT

Scheduled - Network Engineers will be performing emergency maintenance to network infrastructure at the listed site which will impact customer connections.

Service disruptions may be experienced during this window.
Feb 20, 10:32 AEDT

Feb 22, 2026

No incidents reported.

Feb 21, 2026

No incidents reported.

Feb 20, 2026

3-5 St Kilda Road, 3182

Completed - The scheduled maintenance has been completed.
Feb 20, 03:00 AEDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 20, 00:00 AEDT

Scheduled - DGtek Network Engineers will be performing routine maintenance to network infrastructure at the listed site which will impact customer connections.

Service disruptions may be experienced during this window.
Feb 13, 18:11 AEDT

VoIP Services

Completed - The scheduled maintenance has been completed.
Feb 20, 02:00 AEDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 19, 22:00 AEDT

Scheduled - Our up-stream carrier will be performing routine maintenance to their network which will impact customer VoIP services.

Service disruptions may be experienced during this window.
Feb 16, 17:26 AEDT

Feb 19, 2026

Multiple Sites

Resolved - The devices went offline due to a power outage. Power has now been restored, and all devices are back online. Services are operating normally.
Feb 19, 00:00 AEDT

Investigating - Engineers have observed network alarms which are currently causing disruption to services for some customers across multiple sites. Engineers are now investigating the issue. Further updates will be given as soon as they are available.

Sites Affected:

8 Franklin Street
483 Swanston Street
2 Cobden Street

We apologise for any inconvenience caused and are working to resolve issue as soon as possible.
Feb 18, 22:30 AEDT

Feb 18, 2026

Multiple Sites

Completed - The scheduled maintenance has been completed.
Feb 18, 03:00 AEDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 18, 00:00 AEDT

Scheduled - Network engineers will be performing emergency maintenance on the network infrastructure in the listed Sites, which will temporarily affect customer connections in DGtek-connected buildings.

Affected Sites:

29-37 Genoa Street
13 Corporate Dr
120 Chesterville Road
424 Warrigal Road
15 Corporate Drive
158 Chesterville Road
150-156 Chesterville Road
215 Chesterville Road
47 Capella Crescent
156 Cochranes Road
136 Cochranes Road
105 Cochranes Road

Service disruptions will be experienced during this window.
Feb 13, 18:05 AEDT

Feb 17, 2026

No incidents reported.

Feb 16, 2026

Multiple Sites

Completed - The scheduled maintenance has been completed.
Feb 16, 03:00 AEDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 16, 00:00 AEDT

Scheduled - Network engineers will be performing emergency maintenance on the network infrastructure in the listed Sites, which will temporarily affect customer connections in DGtek-connected buildings.

Affected Sites:

582 Lorimer Street
588 Lorimer Street
240-254 Kings Way
322-326 Coventry Street
600 Lorimer Street

Service disruptions will be experienced during this window.
Feb 13, 17:57 AEDT

Feb 15, 2026

No incidents reported.

Feb 14, 2026

No incidents reported.

Feb 13, 2026

Multiple Sites

Resolved - The faulty device has been replaced. All services are restored.
Feb 13, 17:50 AEDT

Identified - The on-site engineer has identified faulty hardware in the main distribution network device as the root cause of the issue and is currently working to resolve it
Feb 13, 13:32 AEDT

Investigating - Engineers have observed network alarms which are currently causing disruption to services for some customers across multiple sites. Engineers are now investigating the issue. Further updates will be given as soon as they are available.

Sites Affected:

11-12 Phillip Court
344 Lorimer Street
11 Salmon Street
78 Wirraway Drive
63-85 Turner Street
30 Prohasky Street
578 Lorimer Street

We apologise for any inconvenience caused and are working to resolve issue as soon as possible.
Feb 13, 11:21 AEDT

Feb 12, 2026

800 Sydney Rd, Brunswick

Resolved - This incident has been resolved
Feb 12, 05:41 AEDT

Monitoring - Services have now been restored. The outage was attributed to a third-party backhaul provider. We will monitor the link for the next few hours.
Feb 12, 01:54 AEDT

Investigating - Engineers have observed network alarms at the listed site which are causing disruption to some customer services. Engineers are now investigating the issue. Further updates will be given as soon as they are available.

We apologise for any inconvenience caused and are working to resolve issue as soon as possible.
Feb 11, 22:50 AEDT

432 St Kilda Road, 3004

Completed - The scheduled maintenance has been completed.
Feb 12, 01:00 AEDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 12, 00:00 AEDT

Feb 11, 2026

Travancore 3032

Resolved - This incident has been resolved
Feb 11, 15:17 AEDT

Monitoring - An area-wide power outage resulted in a temporary loss of power to network devices. Power has now been restored, and all services are fully operational
Feb 11, 14:40 AEDT

Investigating - Engineers have observed network alarms across the listed suburb which are currently causing disruption to services for some customers. Engineers are now investigating the issue. Further updates will be given as soon as they are available.

We apologise for any inconvenience caused and are working to resolve issue as soon as possible.
Feb 11, 13:30 AEDT

All Systems Operational

Scheduled Maintenance

228 La Trobe Street, 3000 Feb 27, 2026 00:00-03:00 AEDT

Multiple Sites Mar 3, 2026 00:00-03:00 AEDT

Multiple Sites Mar 3, 2026 00:00-03:00 AEDT

Multiple Sites Mar 4, 2026 23:00 - Mar 5, 2026 01:00 AEDT

Multiple Sites Mar 6, 2026 00:00-03:00 AEDT

Multiple Sites Mar 9, 2026 00:00-03:00 AEDT

Past Incidents

228 La Trobe Street, 3000 Feb `27`, `2026` `00:00`-`03:00` AEDT

Multiple Sites Mar `3`, `2026` `00:00`-`03:00` AEDT

Multiple Sites Mar `3`, `2026` `00:00`-`03:00` AEDT

Multiple Sites Mar `4`, `2026` `23:00` - Mar `5`, `2026` `01:00` AEDT

Multiple Sites Mar `6`, `2026` `00:00`-`03:00` AEDT

Multiple Sites Mar `9`, `2026` `00:00`-`03:00` AEDT